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Refund Policy

Last Updated: August 2026

1. Merchant of Record

This Refund Policy applies to TTHub paid plans (Pro, Super). Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, invoicing and refunds are handled by Paddle. For product / account support, email hello@tthubs.com.

2. 30-day money-back guarantee

30-day money-back guarantee. No questions asked. If you are not satisfied with your TTHub paid plan for any reason, contact us within 30 days of your purchase for a full refund.

This policy does not limit your mandatory consumer rights. Where local law provides stronger rights, the highest level of protection applies. Paddle’s buyer refund policy also applies: paddle.com/legal/refund-policy

3. How to request a refund

Use one of the following:

  • Select “Request refund” at paddle.net
  • Use the “View receipt” or “Manage subscription” links in your confirmation email
  • Email hello@tthubs.com — we will pass your request to Paddle; Paddle processes the refund

Approved refunds are returned to the original payment method where possible and within 14 days of approval.

4. Subscription cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You keep access until then, and you will not be charged again after that period ends.

How to cancel: TTHub panel → Account → Billing; the “Manage subscription” link in your order email; or paddle.net.

Cancelling stops future billing. You may also request a refund within 30 days of purchase (Section 2).

5. Contact

Related documents: Terms of Service · Privacy Policy